| Watch Out for Identity Theft |
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Identity theft is a crime that affects millions of people every year. Recovering from it can be time-consuming and
sometimes costly. Here are some steps you can take to safeguard your identity:
- Think twice about your user IDs and passwords. When choosing a user ID and password,
don't use your Social Security number, Taxpayer Identification Number, date of birth, anniversary or anything else that's
easy to guess. If the user ID or password for your Hartford account contains such readily identifiable information,
we recommend that you change it. You may change your Plan Administration Online password by selecting the Change password
button on the Logon page. Please contact a Service Specialist at 888.843.7824, option 0 if you need to change your Operator
ID. Service Specialists are available from 9:00 am-6:00 pm ET, Monday-Friday.
- Don’t share. Create a unique ID and password and don't share them - not even with
friends or family. Your password should not be the same as passwords you use on other websites. Don't write
your password on anything near your computer and don't include your ID, password or personal financial information in an email.
- Be willing to change. Change your password at least once every six months.
- Be wary. Don't click on any unfamiliar emails, pop-ups, links or attachments - even if they
look like they're from a friend.
- Beware of phishing. These are messages that provide links to phony web sites, where
you may be asked to supply personal information. Never enter personal information unless you're sure the web site is
legitimate - and makes sure to look for the letter "s" at the end of "https" at the beginning of a web address. You're
better off re-typing the web address than clicking on a link.
- Keep an eye out. Monitor your financial statements. If anything doesn't look right,
don't assume it's an error. Contact the bank or financial institution at once. You should also monitor your credit for
inaccuracies. If your bills don't arrive on time, contact creditors so you can verify your billing address and check
recent transactions.
- Check your credit reports. The Fair Credit Reporting Act gives individuals the
right to receive a free copy of their credit report from each of the three major credit reporting agencies -- Experian,
Equifax and TransUnion. You can request your free credit report at
www.annualcreditreport.com.
- Promptly report suspicious incidents. Please contact us if you have reason to believe
that your interaction with us is no longer secure (for example, if you feel that the security of any account you might
have with us has been compromised). Additionally, if you receive an email or other correspondence requesting that
you provide any sensitive information (including your password or Social Security number) via email or to a website
that does not seem to be affiliated with the site, or that otherwise seems suspicious to you, please do not provide
such information. Report such requests to us. You can contact us at The Hartford - Privacy Law, One Hartford Plaza,
Hartford, CT 06155, or alternatively to [email protected].
You may also contact a Service Specialist at 888.843.7824, opt 0. Service Specialists are available from 9:00 am-6:00 pm ET,
Monday-Friday. Please make sure to keep your contact information updated in case we need to contact you about any suspicious
account activity.
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